Returns and Exchanges:
Returns and Exchanges are accepted within 90 days on any merchandise that is not washed, worn, or altered. Items must be in original packaging, with labels attached. A receipt must accompany all returns. Refunds for new items returned after 14 days will be given in the form of a Corey Store credit that will remain valid for 1 year. There is a $9.95 return/exchange shipping fee. All refunds will be issued in the form of the original payment. All cash refunds over $50.00 will be issued within 10 – 14 business days in the form of a check from our Corporate Office. **ALL embroidered items are exchange only. ***Blazers can only be even exchanged. There will be NO REFUNDS on blazers
How to Initiate a Return
Place your items and a copy of receipt in a secure package, and send to: 46 Androvette St. Staten Island, NY 10309. Please allow 14 days for us to receive and process your request. If an exchange is to be made please indicate this information on receipt.
Visit our NYC Boutique conveniently located at 1435 Lexington Ave. NY, NY 10128 (between 93rd/94th Streets) and return your items in person.
Shipping: Any item with embroidery will be shipped within 10-14 business days. Any in stock plain items will be shipped within 5-7 business days. Orders will not be shipped until they are complete. Any item on backorder will take approximately 4-6 weeks. Customers will have the option to DOUBLE SHIP (charged shipping twice) if items in stock are needed in a rush.
Credit Cards: Due to the custom nature of the products your credit card will be charged when the order is placed.
Shipping Notification: We will notify you within 24 hours of shipping that your order has shipped. This shipping notification will also include a UPS tracking number so you can track your package after it has left our warehouse.
Back to School Guarantee: Orders MUST be placed by June 30th to be guaranteed for back to school delivery. While we make every effort to deliver before the start of school we can only guarantee that that orders placed before June 30th will be available for Back to School.
Spring Fitting Purchases: We encourage all parents to come visit us at our Spring Fittings, a knowledgeable sales associate will measure your child allowing room for summer growth spurts. These spring orders will take priority for any exchanges needed before any new orders placed after June 30th. Any order placed at Spring Fittings can be returned/exchanged up through September 30th.